Customer Experiences

Customer Experiences intro image

Doing It Your Way...
Is The Red Door Way

If you choose us to build your home, I can promise you... you're choosing a team of really good people that take pride in making dream homes come to life. From our builders, to our dream home consultants, to our admin folks to our leaders and owners--every single Red Door staff member truly cares about doing things the right way, and about making sure you're more than satisfied.

We Listen. We Learn. We Improve

Guild Quality is an authentic, independent, customer feedback survey distributor for homebuilders throughout the nation. Feedback gathered from the customer surveys are compiled into an overall rating and displayed on the builder's Guild Quality profile, where reviews and ratings are available to the public. We're honored to be rated so highly by our customers on Guild Quality! But even though our reviews and ratings are awesome--we'll never stop trying to improve. We use Guild Quality customer feedback surveys to learn what we're doing right, and what we could be doing better. We are not satisfied unless we deliver the ultimate customer experience--that's the Red Door Way!

Real Customers Raving About Red Door

Spoiler Alert: They Like Us.

  • They were extremely efficient and professional. It was the cleanest job site I have ever seen.

    S.A.D., Fayetteville, NC • 12/22/2014 •

  • We feel that Red Door was a great value for our money. The staff was professional and always answered our questions in a timely manner. We would definitely recommend this company as they worked with us to give us our dream home. We are very glad that we chose Red Door Homes!!

    Elwood F., Linden, NC • 12/02/2012 •

  • We would without hesitation recommend Red Door Homes to anyone looking to build a new home. The quality of work was superior and the staff wonderful to work with.

    Ronnie W., Robbins, NC • 11/01/2016 •

  • Red Door (Page, Tom, Patrick, and the rest of the crew) were nothing less than wonderful through our whole experience. We lost our old house on 1/25/13 (fire) and were simply dreading the process of demolition and re-building. Red Door took our worries and fears upon themselves personally, and turned a dreaded situation into the blessing of having a new custom-built home. They handled EVERYTHING...from the very first bit of demolition to the day we did the walk-through...and gave us a beautiful, stick-built home at a square-foot price(and with a 10 year structural warranty) that nobody (including the modular manufacturers) could touch. Good product, great people!

    Robert G., Lumberton, NC • 10/11/2013 •

  • They are the most professional and courteous people that we know, they treated us like we was part of there family. Kept in contact with us made sure everything was going to our satisfaction. We just love them and we couldn't have asked for a better group of people to work with. They are so wonder in the office job sites and so courteous on the phone. There's nothing anyone can say bad bout Tom, Lisa, Pat, or any other staff that works there.

    G.A.A., Bennettsville, SC • 10/10/2014 •

  • My experience with Red Door was excellent! From the initial meeting to the completed home walk-through I was treated respectfully by a friendly, knowledgeable and effective team. I have referred them to numerous friends.

    G.A.N., Carthage, NC • 10/10/2014 •

  • The home building experience with Red Door was great from start to finish. Lisa was very helpful and had great advice when we needed it. Our building supervisor Jeff was not only very knowledgeable and helpful, but he is also one of the nicest guys we have met. I would highly recommend Red Door Homes to anyone considering building a new home.

    Robert T., McColl, SC • 08/11/2016 •

  • The Newport is a beautiful home. You get a lot for the affordable price. I love my new home. Overall it was a very exciting and pleasant experience.

    Joann H., Raeford, NC • 08/07/2013 •

  • They are organized, stick to what they say and are great people to work with. I would do it all over again. I have recommended people to go see them.

    Jackie C., Southern Pines, NC • 07/23/2014 •

  • I am completely, totally, utterly satisfied with them, and I pray that they have all the best of luck in making other homeowners as happy as they have made me.

    Anonymous Comment, Raeford, NC • 06/13/2012 •

  • Red Door's people has made building our retirement home a pleasant experience.

    Ed B., Laurel Hill, NC • 05/14/2015 •

  • If you are looking for someone dependable and reliable I would recommend Red Door Homes for your needs.

    Shon L., White Oak • 03/28/2017 •

  • Overall great experience. Our situation was a little complicated as far as the land was concerned but RedDoor went above and beyond to help resolve those issues; therefore, we were very far behind on starting our build but the end product was a beautiful home.

    Deborah T., Fayetteville, NC • 02/23/2015 •

  • Building a home was something we felt would never come true due to so many unforeseen circumstances. Through much prayer and guidance God led us to Red Door Homes. Here we were able to make our dreams come true. Our home is absolutely more than we ever dreamed of. Red Door Homes went over and beyond my expectations to ensure we were completely satisfied. Every promise made was kept. I would (and have been already) recommend this company to anyone who is seeking new home construction. We want to say thank you Red Door, especially Mr. Paige, Mr. Tom, Ms. Pat, and Ms. Lisa for all your hard work and dedication to give us our dream home. Our home is absolutely gorgeous. Thanks again for all you have done for our family. :)

    Jeremy D., Red Springs, NC • 02/07/2015 •

  • We searched and searched for a solution for a home that allowed us to build on the site of our current very old home that was affordable, timely and professional and couldn't be happier with our choice to have Red Door Homes as our builder.

    Tara F., Smithfield, NC • 01/04/2017 •

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